Freshchat for react native bad file provider error

I am integrating Freshdesk in react native using the instructions in the link below:

https://support.freshchat.com/support/solutions/articles/50000000467-freshchat-react-native-sdk-integration-steps

After I finished the steps, I’m getting the error:

Missing/Bad FileProvider for Freshchat. Camera capture will fail in devices running Nougat or later versions of OS (error code 354)

Any ideas? Thanks.

I’m using react native 0.61.4

Source: React natvie